Zoho Desk Expert Review 2024 and User Reviews

Zoho Desk Review

Zoho Desk Key Features: What makes Zoho Desk Best?

Zoho Desk offers the following Services and Plans:

FREE	STANDARD	PROFESSIONAL	ENTERPRISE
0.00/month	₹800.00/month	₹1,400.00/month	₹2,400.00/month
3 Free Agents Email Ticketing Customer Management Help Center Private Knowledge Base Predefined SLAs Macros Multi-language Help Desk Mobile Apps 24x5 Email Support	Features from FREE + Social & Community Channels Product-based Ticket Management Help Center Themes Gallery Public Knowledge Base SLAs & Escalations Workflow, Assignment & Supervise Rules Customer Happiness Ratings Reports & Dashboards Work Modes for Tickets Marketplace Extensions & Integrations ASAP - Embeddable Self-service 24x5 Phone Support Add-On ( ₹345/Light Agent/Month)	Features from STANDARD + Multi-Department Ticketing Team Management Telephony Automatic Time Tracking Blueprint - Basic Process Management Round Robin Ticket Assignment Agent Collision Tasks, Events & Call Activities Ticket Templates Private Marketplace Extensions SLA Dashboards Ticket Sharing Mobile SDKs 24x5 Chat Support Add-On ( ₹345/Light Agent/Month)	Features from PROFESSIONAL + Live Chat Zia - Artificial Intelligence Help Center Customization Multi-brand Help Center Advanced Process Management Custom Functions Multi-level IVR Global Reports & Dashboards Scheduled Reports Contract Management Validation Rules Layout Rules Field Watching Multiple Business Hours & Holidays Role-based Data Sharing 50 Light Agents Add-On ( ₹345/Light Agent/Month)
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