Zoho CRM Review : Is this Software gives all you need for your Business?

If the answer to this is no. Then Zoho CRM is one of the brilliant applications for all business users. It’s just not for the business purpose it can be used for any purpose at a time. You can save lots of time while traveling by doing all follow-up activities. Thus in the present era worry about privacy and online security, trustworthy and reliable business applications. As it is a private company and not link with any other companies like Google and Microsoft. So no need to worry about your data privacy. 

Zoho offers a fully-featured free edition of its flagship CRM software. It has a fully automated sales and marketing feature, powerful integration, and secure cloud storage, all for free. Because a CRM tool is an unconditional necessity for the business person in all aspects providing a basic customer experience shouldn’t be expensive.

Here are some aspects which can help you make the best choice of the Zoho CRM.

Creating an account: It’s easy to create just by giving your Name, Email, Phone number, creating a password, and selecting your country. You can also directly sign up with a Google account. 

Leads: It is one of the great features of CRM. Here you create, edit data of particular of the customer according to your choice and keep a record within you till the deal gets final. You can also send emails.

Contacts: Contacts are probably similar to leads, the difference is here you have an additional feature that is you can directly view quotations of particular customers or send an invoice message.

Accounts:  Accounts will be able you to manage B2B and B2C process. You can track deals done with a particular company. In the future, if you want to check previous records of any company where you can do it all.  There is an additional special feature while creating an account you can separately create a parent and child account in case of multiple entities.

Activities: Activities module will help you to keep your reminder of a particular task or events scheduled by you. Here also make invoice calls and have a great discussion.

There are also many other options like Reports, Quotes, Marketplace, etc. There is a Wonderful option available in Zoho CRM that is Zia, which can be your assistant. But Zia comes with a premium membership.

After creating your account successfully you will get 15-day free trials. Talking about the plan of Zoho CRM, there is monthly and yearly plan available. 

1-year plan: $14.77 (20% discount).

1-month plan: $9.84(20% discount).

User Experience: The apps for each device version are well-developed and the size of the app very low so that is customer friendly. The Android and iOs versions of the mobile apps are also extremely customer-friendly. The ratings of the Zoho CRM app. The following ratings are given by users.

Google Play Store: 4.1-star rating.

Appstore: 4.5-star rating.