MilesWeb Review

Mileweb Server and Technical Support Issues

07 Oct 2021

Milesweb servers are very slow. My static website loading is taking too long (>50 sec). Technical support never tries to understand the issues to find solution and they are very slow in response too.

Reply as brand

Good Uptime & Performance

26 May 2021

Great service and they provide good support .The best part is they provide 100% uptime guarantee and for me personally it's Really Useful.

Reply as brand

Servers were down

02 Mar 2021

Servers were down for more than 2 hours and they do not have any SLAs.

Reply as brand

Awsome Help Team

02 Sep 2020

Team from Miles Web is very helpful, team replies within 2 mins, I have contacted PRATIK and he helped me, I was able to resolve the issues very quickly.

Reply as brand

Good Support

01 Sep 2020

Good support from milesweb guys pratik. Thanks!

Reply as brand

Great support

30 Aug 2020

PRATIK has very good technical knowladage and support me very wall. all the best PRATIK.

Reply as brand

Slow Servers with High Prices

22 Aug 2020

I would prefer Godaddy's 512 Mb of Ram plan over Milesweb's 3GB of Ram plan. Their tech support is very responsive and resolves the issue at the earliest but I think these guys are charging a lot for a very slow server they are providing. Would never host any of my websites on Milesweb again.

Reply as brand

The best web hosting provider in India

21 Aug 2020

I have purchased their Tyro web hosting plan and the kind of support I am getting is awesome. Thanks MilesWeb Team

Reply as brand

Site down every day at noon time for 1-2 hours

20 Jul 2020

I am frustrated of taking hosting plan from milesweb. I purchased domain http://dotnetgold.in and hosting from milesweb one month ago. and then i have deployed my site on that server.. in the starting few days it is working good but after few day my site is not able to access for 1 to 2 hour a day and it happens every day at noon time. i complained and they always says that we are fixing the server issue. According to my experience i do not recommend to take hosting from milesweb ( USA’s Best Web Hosting Company). because their server is not consistent. Please think twice before taking hosting plan from MilesWeb.

Reply as brand

Emails ids and data is not safe

22 Mar 2020

their hosting space on linux is not safe they do not care for your email ids and data they are free to do any thing if server is crashed so they will not restore even in 2 , 3 days

Reply as brand

Unsecure Server

17 Mar 2020

Is completely rubbish. They only want to sell, Will only give excuses in service. Therefore why milesweb do not provide service on the phone because you are not able to provide good service.

Reply as brand

Dataloss in server

07 Feb 2020

I lost major of client due to dataloss in server. All data gone 90 sites down. lost allclients

Reply as brand

Milesweb is the Worst company

04 Sep 2019

Milesweb is the Worst company,  I have purchased 3 years hosting, but after a year its asking for more money. It is really very unprofessional behave by Milesweb company.?

Reply as brand

Good Customer support

29 May 2019

I am very much happy with the on time support from Miles web. It was nice experience, thanks Nilima.

Reply as brand

i am happy

29 May 2019

Thanks for support me to published my site. And i am very much thankful nilima. you support me to solve my all issue. i am very happy

Reply as brand

Amazing Service

28 May 2019

I am so glad that I moved to Milesweb.in from my existing web hosts. The service has been exceptional. I congratulate the team and hope the same standards are maintained in the future.

Reply as brand

Excellent On time Support

15 May 2019

Support is awesome. They help on time & this is the best part when you are stuck with something crutial. Hosting is really important part for any website & with Miles web I feel my website is in safe hands. Kudos to Support Team!

Reply as brand

Really impressed with chat and support service

07 May 2019

I've to bought Windows basic plan but by mistake I've bought Linux plan, then Taposh has guide me on chat and support feature to transfer it to the windows plan and he trasnfered chat to the billing department and the girl named angeeta has asked me to transfer it to windows plan and has done required procedure and ask to pay just difference amount from linux basic plan and she generated new invoice and activated windows plan terminated old linux plan. I really impressed with their both's(Taposh and Sangeeta)'s support and their assistance. Thank a lot both and Milesweb #India'sTopWebHostingCompany.

Reply as brand

Best webhost

06 May 2019

Hi I was an old customer of Milesweb and using their services from last 2 years. Every thing was going very right, I was very happy with them , the service support every thing was very prompt , the guys were able to quickly understand the issue.

Reply as brand

Best Assistance for Miles web agent Mahendra

30 Apr 2019

really helpful managed hosting with Best Assistance for Miles web agent Mahendra, Thank you very much team.

Reply as brand

Always ready to help, great team :)

23 Apr 2019

I wanted to host my college event website but I had no experience of web hosting. I got to know about milesweb through one of my friend. Without giving any second thought, I started the discussion with milesweb team. They helped m e to get my college event website online. The milesweb team are very professional and friendly. Highly recommended!!!

Reply as brand

support team

23 Apr 2019

really great help by team

Reply as brand

great hosting service and support

09 Apr 2019

Very prompt solutions to problems. I highly recommend it for web services.

Reply as brand

best customer service

09 Apr 2019

Recently purchased hosting with MilesWeb and the live support has been extremely helpful throughout the whole process! As their slogan, "your hosting, our responsibility"! Such a great company and I have received the utmost best customer service and help of the support representative, no problem of mine was an issue for him and he resolved my problem straight away! Great service and would recommend to anyone!

Reply as brand

Customer support

02 Apr 2019

I had a word with Nilima on updating the server details of my website and SSL certificate. Nilima was quite helpful and able to address all my queries. Thank you Nilima!!

Reply as brand

Thank you so much

27 Mar 2019

So I registered with U but was unable to activate my domain....Nilima assisted me personally and my site was active within a few mins.. Hope u continue the same great work. TYSM

Reply as brand

Outstanding support by MilesWeb

26 Mar 2019

Must thank @Milesweb for the outstanding assistance they have given me during the recent issue I had. Best support I’ve ever had, You guys definitely deserve 5 stars.

Reply as brand

India's best web hosting company for startups

20 Mar 2019

I am writing this feedback, here to let everyone know that milesweb is one of the best players and service company when it comes to hosting. Always hand on ready support available. Taposh, from the support team is always hands on to help with all technical problems :)

Reply as brand

Using From Last 2 Year Superb Technical Service and Uptime

14 Mar 2019

I am Extremely satisfied with MilesWeb. They are not only reliable but always accessible even at late night. And they are Always Updated to the Latest Feature / Versions of the Hosting and Mailing Services

Reply as brand

Happy with your service

13 Mar 2019

I have done 2 year with us.. and I'm happy with MilesWeb "India's top web hosting company".

Reply as brand

MilesWeb Support is really professionell and fast

12 Mar 2019

I have already experienced some hosting providers. MilesWeb and especially Jai Dhidwal do a very good job in technical support. I can only praise the support team. keep it up.

Reply as brand

Best & have been using from years

05 Mar 2019

Before I was with Godaddy, then shifted to Bigrock which finally ended up with Milesweb. Since both support and economically friendly, I never thought of replacing it with any other till now. I am extremely satisfied with it. Support is very good.

Reply as brand

Excellent Support

28 Feb 2019

Milesweb is very supportive to my business and staff are very good and timely action. Specially, Nilima helped to resolve my DNS records problem and guidance. Thank you

Reply as brand

Prompt, reliable and always accessible

28 Feb 2019

Extremely satisfied with MilesWeb. They are prompt, reliable and always accessible even at late hours of the day. More so, I did not need to follow up with them when I had an issue, they updated me once the issue was resolved. Excellent!

Reply as brand

Website hosting and support

26 Feb 2019

We are very happy with MilesWeb service! They are very prompt and Chinmay is easily available on call. They solve doubts and are happy to take time to guide us.

Reply as brand

Great Support

25 Feb 2019

Very fast support from Jai Dhidwal

Reply as brand

Excellent Support

20 Feb 2019

so i was having some problems configuring SSL certificate and proper domain nameservers, but Milesweb team assisted me through step by step guide and it was a good experince. Thanks a lot Milesweb!

Reply as brand

Milesweb - Easy , economical , and very well support

19 Feb 2019

I have using miles web from last couple of years, my website is madforword.com and before choosing milesweb I literally have called many other website domain name and web hosting providers every one of them were like at least 100% costlier. Luckily i saw the ad on google and thank god I chose it..From day 1 I am not having issues. neither while buying their service nor afterwards. Of course they have all kind plans and I chose as per my financial position and needs, you can chose to.. And for support , my experience is awesome with them..is almost 100% , only once they could not resolve an issue and that is was not under their purview yet they helped me as much as they could. Infact today Mr. PRATIK B is somone in their support department . he helped me with my issues, appreciate his patience and intelligence level. I would say every support guy in miles web is professional.

Reply as brand

Happy customer from more than 2 years

19 Feb 2019

For all your services and support, I feel that whatever you are charging is very less. In case you need any help from my side, I will always be willing to help. More than a client, I feel like I am a member of Milesweb team. Thank you so much. Everyday I feel that I should thank you for the kind of service you provide for my Moodle (LMS) website.

Reply as brand

SSL Certificate Configured Successfully

12 Feb 2019

All thanks to Mahendra SSL certificate for one of my sites was configured successfully, there was some redirection issue and i was unable to make changes, but he helped me and go the things done in a matter of time. I have renewed my reseller account just because of the support Milesweb provides.

Reply as brand

Support is really helpful

07 Feb 2019

I have already used all the big names available in the market including GoDaddy BigRock HostGator before but I actually didn’t felt satisfied with the support as I am with milesweb. They support here are really helpful. It’s been 2 months since I am hosting my 2 websites here. All of them are working perfectly fine. Happy to be with them.

Reply as brand

Great support

06 Feb 2019

it's my first time on the web I am very delighted that I find milesweb, great support and service they offered, more to live with them on my journey to host my dream website, I love their chat support, guiding well in every step of installing to finalizing my website thank you

Reply as brand

MilesWeb support team is awesome

05 Feb 2019

I am happy with MilesWeb services. I like their support too. Thanks to Nilima and the support team of MilesWeb. They are good professionals.

Reply as brand

Able to use latest Technology

04 Feb 2019

I am miles web from past 6 months and very satisfied with the services provided by the miles web team. I am using a windows hosting plan and hosting multiple websites. Also what I like most is that I am able to use the latest technologies.

Reply as brand

Great support

03 Feb 2019

Their staffs are very responsive and solution oriented. Highly recommended for this services.

Reply as brand

Team is Very supported and helpful

02 Feb 2019

Very good hosting platform , Features are very impressive , Team is Very Helpful and supports very good , Jai Dhidwal and Amol , they both Help me a lot in choosing and integrating Domain and Hosting .

Reply as brand

GOOD Customer Support

29 Jan 2019

I am so glad that I moved to Milesweb.in from my existing web hosts. The service has been exceptional. I congratulate the team and hope the same standards are maintained in the future. Special mention for Aniket, Deepkishan to name a few who have always been patient to help out customers.

Reply as brand

milesweb who believed in services...thanks

28 Jan 2019

Gr8 support and services which help us to serve our client good response we are so happy and wishing to gr8 grow up further .. Thanks again

Reply as brand

Amazing Support

27 Jan 2019

I recently switched to milesweb and had some issue, contacted there team and Jai Dhidwal attended my request , fixed it in few moments . Highly recommended service

Reply as brand

Quick support

25 Jan 2019

Amazing team, Quick Support and best in class services. they helped me in migrating my site from localhost to web in a couple of hours. and I will recommend you to definitely go with miles web. SSD storage is the best feature for this price. Overall Milesweb is Value for Money.

Reply as brand

AwesomeSupport Again

22 Jan 2019

I really appreciated awesome support by "Nilima" on live chat as well as every guys support from milesweb...Thanq

Reply as brand

milesweb good support

22 Jan 2019

good support and service from the support from milesweb

Reply as brand

Best service

16 Jan 2019

It was little heavy lifting request. Deepkishan sorted out the problem efficiently. I am glad.

Reply as brand

Wonderful Service

07 Jan 2019

A BIG Thank you to the team of MilesWeb, especially Mahesh, Gaurav, Manish, Avinash, Deep, Ravindra and last but not least Nilima. @Chetan, you have got a wonderful set of people. All the best MilesWeb Team.

Reply as brand

The Best Support Team

07 Jan 2019

I have worked with many companies. I think MilesWeb has the BEST support team. No one can match their after sales service. They are truely honest & reliable. Today Nilima helped me a lot to solve a major issue. Live long MilesWeb.

Reply as brand

BUllet Service

02 Jan 2019

I was having an issue with WHMCS connecting to the server andJai Dhidwal sorted me within the shortest time Thanks

Reply as brand

Best Customer service

02 Jan 2019

I return everytime to Milesweb for hosting as they have best customer service among all other companies.

Reply as brand

Perfect Support System and quite economical

25 Dec 2018

I had been with Godaddy and then Micfo and then Hostgator and finally settled with Milesweb. Major issue with hosting companies comes at support and i must mention that all three used earlier are poor at it. They just cant help us out at hard time. Now i am using milesweb from last 1 year and i must mention their support system is too cooperative. They are spontanious and resolved most of my issues in minutes after reporting a ticket. i am very much satisfied with their prices, services and support. They are also good a security concerns so keeping all these in mind, i would rate them the best 10 on 10 and advice others also to use their services and see the difference. Well done milesweb, keep it up.

Reply as brand

Great Support

24 Dec 2018

I really fix my issue with your support. Thank you "Nilima".

Reply as brand

Great Value For Money

19 Dec 2018

Have been using MilesWeb from past 3 years. All services provided are very cost effective and are supported by 24x7 support. Have encountered one major outage & 3-4 minor outages. Email servers get blocked sometimes too. But even with everything, its still one of the best options out there. Recently, had an issue with email configuration in Outlook. It took some time, but it was finally resolved by support member Taposh. Overall, support and network infrastructure needs a boost, but still a great provider among the other options.

Reply as brand

Really helped me

18 Dec 2018

Milesweb one of the best hosting service I have ever used. After the most disastrous response of hostgator support I choose milesweb and they really help me to sort out my website issue.

Reply as brand

I'm so impressed!

11 Dec 2018

I needed a host in India for a new website and went with Bluehost first as they generally have a good reputation. Sadly it was an absolute disaster and resulted in 2 days lost trying to unsuccessfully sort out issues with a very s imple wordpress website. I decided to cut my losses and after a few hours research I found MilesWeb. Honestly, I don't usually take the time to write reviews (bit selfish really now I think about it!) but my experience has been sooooooooo good and the reviews are what helped me to make my decision to choose them in the first place. They migrated my site for me. This is the first time I have used managed VPS (rather than shared hosting plan) and its a bit trickier but they have patiently and meticulously followed through everything (including contacting my domain registrar) to ensure everything is functioning the way it should. It has actually turned out to be a pretty big task (lots of variables) and they have patiently done it all. I'm so happy I made the switch quickly and based on my experience so far they get 10/10 from me. If you need a host in India I would say use MilesWeb :-) (and no I'm not on commission - just a happy customer!)

Reply as brand

Tech Support

09 Dec 2018

NANCY is a champion please give her a raise!!!! Thank you so much for your help!!!

Reply as brand

Thanks for the prompt action

03 Dec 2018

I transferred my domain www.thforcesfoundation.com from Big Rock to Miles Web. I am quite satisfied with your services. Thanks.

Reply as brand

Once again Milesweb shows their awesome support

30 Nov 2018

I faced some caching issues in my site. Nilima from milesweb solved the whole thing in literally 5 minutes. Hats off to her and the team.

Reply as brand

Excellent support

21 Nov 2018

Quick response from "Nilima" Thank you So much it helps me alot!!!

Reply as brand

Nice support delivered to my query by Nilima.

11 Nov 2018

Thank you Nilima because before few days i was asking about my query but team was resolved the issue but they have not tech me the steps but you also cooprate me properly and she taught me steps for next time same issue. Thanks again NILIMA, Good keep it up.

Reply as brand

Good Support by MilesWeb team

22 Aug 2018

I have started a new blog and MilesWeb support team seamlessly helped me to set up my blog. Their support team is well experienced and very cooperative. They kindly handled all my queries and set up everything on my account. I am very impressed with their service and I will recommend to everyone.

Reply as brand

Support team is really Amazing!

20 Jun 2018

I've been looking for web hosting services, and recently came across milesweb, and purchased the WP Ace package. By far the cheapest option, and I haven't used it enough to comment on the services, but the support team is really amazing. All my issues have been immediately handled and addressed until now.

Reply as brand

support and professionalism

01 Jan 2018

As always milesweb is providing great support, i chat to jay and he helped me with a very deep and id say deep matter that requires extra knowledge in php, he helped me to find the mistake on my php code, milesweb, awesome hosting, very professional, i dont think there is a hosting like this no where in the world that you can reach in a second whenever you need them, others, require you to call with annoying electric voice machine with annoying extension numbers, price + professionalism + quality = milesweb

Reply as brand

Wonderful Support

26 Dec 2017

i have purchased hosting plan month back, i got very excellent support from Mr.Jay regards hosting configuration details.

Reply as brand

Jay ( Support Team )

23 Dec 2017

Such an amazing person. It's been great working with him. A genuine problem solver. Thankyou!

Reply as brand

Hosting Side Help By Mr. Ajay

05 Dec 2017

Really appreciate for help and support given my the Mr. Ajay. I really thank you for your patience and support provided. Hats off to you people. Thank you and really would consider referring others to opt for MilesWeb.

Reply as brand

Great Support

01 Dec 2017

I've been assisted by Jay on a persistent issue and I am impressed with the service. No matter how many times you report a problem, you are received with a quick and handy solution.

Reply as brand

Milesweb Hosting Experience

05 Nov 2017

We have shared hosting with Milesweb, our experience is good so far. They have good support team in identifying issues and resolving quickly. However there are times they don't inform performing any actions on your account and if you ask for clarification you won't get a response. So if you don't have anything business critical and you can cope if you lose data they are the cheapest option with all the good features. Hope it helps. Thanks,

Reply as brand

Quick and Prompt Service

13 Sep 2017

Very quick and prompt customer service.... friendly & supportive as well. Keep it up !

Reply as brand

Great Support Team

09 Jun 2017

Hats off MilesWeb to having such a gr8 customer support team. I have to thank sales team, especially Mr.Ashok to setup my re-seller account hassle free with great deal. I am expecting the same response from Technical team to continue the relationship in the future. Cheers MilesWeb Team!

Reply as brand

Milesweb best Indian hosting company

12 Mar 2017

I am using Milesweb vps from last few years. The vps performance, speed and uptime is great. Highly recommended.

Reply as brand

Value for money, premium service in affordable price

01 Mar 2017

I have been used many hosting in my development career. I always having issues with solving technical stuff related to servers, whereas I found MilesWeb very helpful and friendly support. They are flexible and always find the way for problems

Reply as brand

Excellent hosting quality and Customer Support

01 Mar 2017

They are really reliable hosting providers. I am happy with their product and services.

Reply as brand

Great support! Impressive.

07 Feb 2017

Thanks Rahul for such wonderful support. Thanks team miles web. Hope I will get such service going ahead.

Reply as brand

Most Reliable Hosting Service

08 Oct 2016

You have a problem, contact the support team either by phone or online chat. You will get a solution in SNAP. I mean it. They are really amazing.

Reply as brand

Trust-worthy

09 Sep 2015

I have worked with more than 50 services provides, in the Past. Now, I have found one the best Company to work with. Good Job @Milesweb for the outstanding Services... Keep up the Good Work...

Reply as brand

Simply the best - Not just their servers but their service levels as well

12 Jul 2015

I have been using MilesWeb for 7 of my websites and what stands out for them is the level of service provided. Any issue or query is resolved within minutes. I have never seen such level of service from any company in any domain. Keep up the good work!

Reply as brand

Informative Customer Service

27 Oct 2013

A major concern for our company was security. One of the support representatives walked me through the process of downloading and editing the necessary file.. He was also thoughtful, creating a backup of the file in case something were to go wrong.

Reply as brand

MilesWeb excellent service

29 Jul 2013

Excellent support. Although I live in different timezone and maintain my site, I always see the support online and prompt. I am very happy with MilesWeb!

Reply as brand