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LiveAgent Review

LiveAgent

LiveAgent is the right and the best help desk software for your business. It can assist you build better customer relationships & help your client's service team provide an overall great service in every regard. LiveAgent can fit into any kind of business, and its helpdesk software is used by client service departments all over the globe. It offers transparent & fair pricing, 24/7 excellent support, a free trial without a credit card, valuable features, and seamless integration across more than 130 ticketing features. Get started now at LiveAgent, No setup fee and no credit card required, grab huge discounts and enjoy great savings!

LiveAgent Key Features: What makes LiveAgent Best?

An Amazing Live Chat Software

LiveAgent's live chat has the most rapid chat widget on the market, it is super easy to implement, & it can assist you increase your earnings by 48%. Simply start with chat conversations, and also increase your revenue.

Provides Multi-Channel Toolset

LiveAgent ticketing system software provides a multi-channel toolset that assists you give support via every popular client service channel. Take benefits of more than 130 ticketing features and 200+ integrations that may help you every step of the way. 

Best Ticketing System

LiveAgent’s ticketing mechanism is the star of the show which makes everything run smoothly. You may save up to 95% of money, time, & resources by switching to ticketing.  From every single channel you utilize, their ticketing system may gather all of your communication & organize it for you in one place. 

Received Numerous Awards

LiveAgent has received plenty of awards from the most well-known software review websites in various categories. They became one of the industry leaders & consecutive winners of numerous award categories. 

Provides Amazing Customer Services

LiveAgent's team is dedicated to creating efficient help desk software for any kind of business. They believe that providing amazing customer service should be standard procedure, regardless of the size or niche of the business. At LiveAgent they do their best to innovate and evolve their solutions. They strive to help customer support teams globally to do their best work & create happy customers.

Explore LiveAgent Services & Plans

LiveAgent Pricing

LiveAgent offers simple pricing plans. Here, the Small Business plan is an affordable ticketing platform for small support groups. The Medium Business plan is a versatile & balanced plan for full-scale client support. The Large Business plan is an all-inclusive plan with all the features and capabilities. An Enterprise plan is a full-scale solution with extra support and exclusive services.

Small BusinessMedium BusinessLarge BusinessEnterprise
$15.00/month$29.00/month$49.00/month$69.00/month
  • Live chat
  • Ticketing
  • Knowledgebase
  • Contact forms
    • Customer portal
  • Integrations
  • Automation rules
  • Multiple language support
     
  • Time rules
  • Call center & IVR
  • Reports
  • Agent ratings
  • Proactive chat invitations
  • Sound configuration
  • AI answer assistant
  • Service levels (SLA)
  • Custom roles
  • Call center & IVR
  • Time tracking & Audit log
  • Agent ratings
  • Proactive chat invitations
  • Sound configuration
  • AI Answer assistant
  • Service levels (SLA)
  • Almost unlimited
  • Priority support
  • Branding free
  • Custom billing setup
  • Scheduled release management
  • Service review calls & reports
  • Multileveled knowledge base
  • Time tracking & Audit log

     
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