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Freshworks Review

Freshworks

Freshworks Key Features: What makes Freshworks Best?

Applicant tracking system

Proactively onboard

Send reminders

Employee Information System

Free 24*7 support

Mobile App

Best HRMS Software

Explore Freshworks Services & Plans

Freshworks offers the following Services and Plans:

Freshworks Plans

StarterGrowthProEnterprise
₹1399.00/month₹3599.00/month₹6999.00/month₹8799.00/month
  • Workspaces
  •  Incident Management 
  • Knowledge Base
  •  Self Service Portal 
  • Workflow Automator 
  • Orchestration
  •  ServiceBot on Microsoft Teams and Slack
  •  Access Controls  
  • Analytics Starter 
  • Multiple Portal Languages 
  • Custom SSL 
  • Marketplace Apps
  •  Mobile Apps 
  • 1000 Orchestration transactions/mo/account

Everything in Starter and... 

  • Service Catalog
  •  Asset Management - Includes 100 managed assets 
  • Purchase Order Management 
  • Employee Onboarding 
  • On-call Management 
  • Portal Customization
  •  MSP Mode
  •  Multiple SLA Management 
  • Business Rules 
  • Approval Workflows
  •  Business Hours
  •  Cloud Management
  •  2000 Orchestration transactions/mo/account

Everything in Growth and...

  •  Problem Management
  •  Change Management
  •  Release Management 
  • Project Management
  •  Software License Management 
  • Contract Management 
  • Major Incident Management
  •  Status Page Alert Management 
  • Service Health Monitoring 
  • Analytics Pro
  •  Team Dashboards 
  • IP Range Restrictions 
  • 5000 Orchestration transactions/mo/account 
  • Workload Management
  •  Custom Objects

Everything in Pro and... 

  • Sandbox
  •  Audit Logs 
  • 20,000 Orchestration transactions/mo/account 

BETA Service

  • Bot With Virtual Agent on Microsoft Teams and Slack
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