- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
| - All Starter features, plus...
- Advanced analytics with unlimited history
- Real-time client dashboard
- Integrations to other systems
- Open API
- Skill-based routing
- Smart queueing
- SMS / Text messages
- Workflow Automation
| - All Essential features, plus...
- Salesforce integration
- Power Dialer, Smart Dialer
- Call Monitoring (Call Barging, Call Whispering)
- Wallboards
- Dedicated account manager
- Speech to text
- Single Sign-On (SSO)
- SQL Exporter
- Unlimited concurrent calls
|