Best social engagement platform, and its helps to manage, monitor and improve social relationships with my existing and potential clients and visitors.my opinion that all these new features such as: Filtered Search, group email messages, email tracking improved the quality of CRM and with these improved my relationships as well.
Simple and easy to use. Excellent help desk, whether 'bot' or in person. There are several elements that I have found to be really useful, as well as others that I have not yet explored but am confident will be similarly beneficial.