Best customer service i have experience in a long time. Always helpful and prompt. Offers services at best prices. Recommend them to anyone in the field. Go with Cloudways and you will not be disappointed.
Posted -27 Jun 2021
Negative Reviews
We are using cloudways almost for two years. They provide a fast support, hosting based on top of the most well known cloud providers etc etc You can read all that to their website. As we can understand is somewhat as the man in the middle with the big cloud companies (which they have the policy do it yourself). We don't want to loose time with server setup, installations etc. We want quickly to deliver in a secure environment and any problem to be solved fast
They have always been quick to respond to inquiries and/or customer service "tickets" opened up. The staff personally interacts with customers and visitors on their company's message boards. They have been mindful of alternative operating systems (read: operating systems other than Micro$oft Windows) that their customers might be using when implementing server software changes